Overview

Please share profiles who can take VIRTUAL INTERVIEWS on 1st & 2nd August. Please share their available weekend time slots in tracker.

Key Responsibilities

• Act as the technical lead for Oracle EBS applications, with primary focus on Advanced Collections (IEX) and Receivables (AR).
• Design, develop, and support EBS integrations with external and internal systems.
• Build and maintain custom extensions, reports, conversions, interfaces, and workflows (RICEW).
• Provide technical support for EBS configurations, customizations, and enhancements.
• Manage EBS security, roles, responsibilities, menus, and user access.
• Support ongoing production issues, root cause analysis, and performance tuning.
• Collaborate with functional teams to translate business requirements into technical solutions.
• Review technical designs, ensure best practices, and guide development standards.
• Assist in upgrades, patches, and system maintenance activities.
• Lead and support telephony integration initiatives for Oracle Advanced Collections, including configuration, troubleshooting, and optimization of collector calling capabilities.
• Work with business, infrastructure, and telephony teams to implement and support CTI/Telephony integrations, click-to-dial functionality, call logging, and collector workbench integration.

Required Skills

• 10+ Years of experience.
• Strong hands-on experience as an Oracle EBS Technical Lead.
• Deep technical knowledge of:
• PL/SQL, Forms, Reports, XML Publisher
• Interfaces using APIs, Open Interfaces, and Web Services
• Functional and technical experience with:
• Advanced Collections (IEX)
• Accounts Receivable (AR)
• Experience with EBS R12.x (R12.2.x preferred).
• Solid experience in security and access setup in Oracle EBS.
• Knowledge of Oracle workflows, concurrent programs, and SOA integrations.
• Mandatory hands-on experience with Oracle Advanced Collections Telephony/CTI setup and integration, including Oracle Universal Work Queue (UWQ), Advanced Outbound Telephony (AOT), click-to-dial, screen pop, call activity tracking, agent setup, and dialing rule configurations.
• Experience integrating Oracle Advanced Collections with telephony platforms such as Cisco, Avaya, Genesys, or similar CTI solutions.
• Strong troubleshooting, communication, and stakeholder management skills.

Qualifications

• 10+ Years of experience.
• Strong hands-on experience as an Oracle EBS Technical Lead.
• Deep technical knowledge of:
• PL/SQL, Forms, Reports, XML Publisher
• Interfaces using APIs, Open Interfaces, and Web Services
• Functional and technical experience with:
• Advanced Collections (IEX)
• Accounts Receivable (AR)
• Experience with EBS R12.x (R12.2.x preferred).
• Solid experience in security and access setup in Oracle EBS.
• Knowledge of Oracle workflows, concurrent programs, and SOA integrations.
• Mandatory hands-on experience with Oracle Advanced Collections Telephony/CTI setup and integration, including Oracle Universal Work Queue (UWQ), Advanced Outbound Telephony (AOT), click-to-dial, screen pop, call activity tracking, agent setup, and dialing rule configurations.
• Experience integrating Oracle Advanced Collections with telephony platforms such as Cisco, Avaya, Genesys, or similar CTI solutions.
• Strong troubleshooting, communication, and stakeholder management skills.